Manage Logistics and Supply Chain with our Online Course

Logistics refers to the coordination and processes involved in moving resources from one place to another. The resources can include materials, people, equipment, and inventory. There is often a mix of resources being moved.

Depending on the size of the business, and the scope of the product or service offering, logistics can be a very complex process with specific departments created to manage it. Without appropriate resource and logistics management, challenges will appear. For smaller businesses, unable to allocate budget for logistics, a logistics manager (or the business owner) will need to oversee this process.

Understanding how the supply of goods, resources and services within a business can enhance your end product, increase productivity and profitability. Learn how to apply the essential components of logistics to a variety of both goods and service-based businesses.

When your business logistics and supply chains are managed effectively, your business operations and production will flow more smoothly. This is an essential business skillset for anyone in who manages or runs a business.

Course Code: BBS212

Course Duration: 100 hours of self paced studies

Lesson 1:  Nature and Scope of Logistics Management

• Introduction to logistics
• Inbound logistics
• Outbound logistics
• Logistics or supply chain management
• Goals and objectives of logistics
• Increased efficiency
• Responding efficiency
• Reducing unexpected events
• Keeping inventory to a minimum
• Just-in-time inventory management
• Transport cost reduction
• Improving quality
• Supply chain channels
• Direct & indirect channels
• Types of distribution channel
• Choosing the best distribution channel?
• Nature of the product
• Value of product
• Target market
• Legal requirements
• Competitor activities
• How e-commerce has altered supply chain management, logistics & business

Lesson 2: Logistics – Strategies and Operations

• Logistics
• Strategies and operations
• Decisions within logistics
• Customer service
• Logistics network design
• Vertical integration vs. outsourcing
• Developing a logistics strategy
• Components of logistics strategy
• Designing a logistics strategy
• Implementing logistic strategies in strategic planning
• Developing a strategic plan
• Identifying a key strategic focus
• Using kaizen as a business strategy

Lesson 3: Procurement

• The procurement cycle
• A focus on tendering
• Procurement – raw materials
• Forecasting
• Monitoring supplier performance
• What needs to be monitored?
• Evaluate supplier performance
• Challenges around procurement
• Risk mitigation
• Reputation
• Corporate social responsibility 
• Sustainability
• What is a green strategy?

Lesson 4: Warehousing and Storage

• What is a warehouse?
• The purpose of a warehouse
• Activities required in warehouses
• Advantages of warehousing
• Types of warehouses
• Private
• Public warehouses
• Bonded storage
• Co-operative warehouses
• Distribution warehouse
• A focus on drop shipping & warehousing
• Warehousing management systems
• How does a WMS work?
• Case study: amazon
• Technology affecting warehousing
• Big data
• Robotics and autonomous machines
• Blockchain, tech networks and the cloud
• Customer service in warehousing
• Warehouse regulation

Lesson 5: Materials

• Introduction to materials in logistics
• Types of materials
• Material handling
• Designing a material handling system
• Material handling equipment
• Bulk material handling
• Engineered systems
• Industrial trucks
• Storage and handling equipment
• Packaging
• Containers
• Pallets
• Materials used for shipping
• Ethical issues and sustainability
• Ethical sourcing of materials
• Reusing materials
• Ethical packaging

Lesson 6: Transport and delivery

• Transportation management
• Modes of transport
• Road transportation
• Marine transportation
• Case study: The Suez Canal obstruction
• Rail transportation
• Air transportation
• Intermodal transport
• Delivery scheduling
• The importance of a good schedule

Lesson 7: Inventory management

• Types of inventories
• How inventory is planned & controlled
• Planning approaches
• Challenges with inventory planning
• Inaccurate or incomplete data
• Multiple locations
• Insufficient order management
• Human error
• Software & systems
• Automated store ordering
• Robotic stock handling
• Blockchain
• Supply and demand
• Sensitivity analysis
• Review systems
• Vendor managed inventory
• Case study: Toilet paper during COVID-19 pandemic
• Case study: Impact of semiconductor shortage on car manufacturing

Lesson 8: Risk management – health & safety issues, legislation

• Health & safety: warehousing
• Slips, trips, and falls
• Vehicles in and around the warehouse
• Dangerous goods
• Employee stress & management
• The positive side of stress
• The negative side of stress
• Chain of responsibility
• Risks in logistics
• What is risk?
• How to mitigate risk
• Evaluating risks
• Time frames
• Legalities
• Strategies
• Tools

Lesson 9: Supply chain dynamics

• Predicting change – is it possible?
• Types of change in a business
• Identifying problems
• Planning for change
• Organisational change management
• Choosing the right behaviour and change intervention
• Behaviour change techniques
• Reverse logistics
• Returns
• Reselling
• Repairs, recycling, and replacement
• Obsolescence
• Traceability
• Mapping
• Transparency
• Building a better supply chain
• Future technology
• Artificial intelligence (AI)
• Drone technology
• Robotics
• Advances in e-commerce
• Drop shipping
• Outsourcing
• Track and trace

Lesson 10: Problem based learning (PBL) project

• Logistics plan for organic energy
• Your logistics plan
• Presentation component

Who This Course Is For?

• Business owners and operators looking for ways to increase business efficiency and customer service satisfaction and improve inventory management. 
• Managers, supervisors, and foremen looking for strategies to help them reduce effects of logistical disruptions during manufacturing and transportation, and to reduce wastage.
• Employees and apprentices who want to do their jobs more efficiently.  

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