Sneak Peek
Change Management course to help you understand the essential elements of change.
For most people, change is scary. They get comfortable in their routines and familiar habits. Stepping back into safety is the easiest option, even if it does not allow them to reach for their dreams. Stepping forward into growth can be frightening on a personal or a
professional level – there will be new tasks, new expectations, and plenty of opportunities to make a mess of things. Change, especially within an organisation, does not come with guarantees – that the change will work as intended or that the individual will still have their job, so there are a lot of considerations that you will need to think about when you are making and managing changes.
This course will help you understand how people may respond to changes that you try to implement and the kinds of things that you can do to ensure that change is more readily accepted.
The Change Management covers the following lessons:
LESSON 1 SCOPE AND NATURE OF CHANGE
Introduction
Types of change in a business
Specific types of change in business
Tools for identifying change is needed
Case study: magazine failure
Review what you have been learning
LESSON 2 ORGANISATIONAL CHANGE MANAGEMENT (OCM)
Introduction
The pillars of organisational change management
The development of an OCM strategy
Types of organisational change management strategies
Ethical change management in organisations
Case example: changing how the sales team works
Case example: getting the ocm approach completely wrong
Review what you have been learning
LESSON 3 FORCES OF CHANGE
Introduction
7 Common change process models
Case study: company restructuring
Case study: developing environmental awareness
Case study: introducing new software
Case study: introducing new literacy teaching in a primary school
Review what you have been learning
LESSON 4 RESPONSES TO CHANGE
Introduction
How does organisational change impact people?
Resistance to change and employee doubts
How to counter resistance to change
Reverting back
Case example: Daniel Dissents
Responding to staff transparently
Review what you have been learning
LESSON 5 CHOOSING A BEHAVIOURAL CHANGE APPROACH
Introduction
3 Steps in choosing a relevant approach
Stages of behavioural change model
Planning for change: different approaches
Review what you have been learning
LESSON 6 BEHAVIOURAL CHANGE TECHNIQUES
Introduction
Case example: martin (finally) loses weight
The staircase model: an example of persuasion
Professional development as a behaviour change technique
Case example: obtaining marketing qualifications
Review what you have been learning
Final assessment
How does this course work?
You can enrol at any time.
Once you have paid for the course, you will be able to start straight away.
Study when and where you like. Work through at your own pace.
You can download your study-guide to your smart phone, tablet or laptop to read offline.
There are automated self-assessment tests you can complete at the end of each lesson. You can attempt these as many times as you wish and each time, upon completion, you can see your results. You will need internet access to complete the self assessment tests.
At the end of the course, you are presented with a large assessment which can be attempted online, anywhere, anytime. If you achieve a 60% pass in the exam; you immediately receive a downloadable certificate of completion with your name on it. If you do not achieve a 60% pass rate, you can contact us to re-sit your exam.
Contact us at anytime if you have any issues with the course.