Learn to Supervise Employees
Supervision is an important skill in all sorts of workplaces and environments. In many cases, someone is needed to oversee the workload of other employees and to ensure their needs are being met. Supervision is also a vehicle for employees to report on progress and raise any concerns they may have about their work.
Study this course to give yourself the edge as a supervisor. Learn about different types of workplace structure and the key roles of supervisors within them. Find out strategies that can help to motivate people at work and how to negotiate with employees with tact and diplomacy. Learn about other workplace roles of supervisors such as interviewing, report writing and dealing with complaints.
Course Code: VBS104
Course Duration: 100 hours of self paced studies
What the Course Covers
There are ten lessons in this course:
1. Introduction - Organisational structures & responsibilities.
2. Understanding the work place - Government and private personnel departments, unions.
3. Communications and human relations.
4. Motivating employees.
5. Organising the work place.
6. Problem solving techniques.
7. Discipline, complaints and grievances.
8. Interviewing, recruitment, training.
9. Work place safety.
10. Dealing with management/worker participation/ report writing/ staff meetings.
Extra Reading
The following books, available through this web site are relevant supplementary reading for this course
- Leadership
- Occupational Psychology
Assessment
Self Assessment Tests are presented throughout the course. These are essentially an automated quiz. When you undertake a "SAT" or "Self Assessment Test", you will be able to see what you got correct, and what was incorrect; and in that way, you can identify your weaknesses.
Assignments are given at the end of each lesson. You should complete this assignment, paying careful attention to follow what is asked of you. It can be just as important to learn to work to specification, as it is to learn about the topic you are studying. Graduates who develop a habit of working to specification in the field of human behaviour, will impress employers, and will be more efficient when self employed.
A Final Exam is offered upon satisfactory completion of all assignments. This is optional. If you choose to apply for and do this exam, you will have the possibility of obtaining a "formal credit" or "Pass Certification" for this course. A fee applies. The exam may be sat under prearranged conditions anywhere in the world. This college will award you a formal transcript, upon successful completion of the exam, as proof of your results.
What Could This Course Do For You?
This course provides a platform for learning skills needed to effectively supervise employees in different types of workplace - whether large or small, and whether for private or public organisations. Students will learn tasks and methods they can apply in the workplace.
Study this course by itself or as part of a certificate or higher level qualification in conjunction with other business and management or related modules.
Thinking of Enrolling? Get in Touch
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