Extend your knowledge in Computer Servicing
This course expands on the topics covered in our introductory course. As well as learning about hardware and software, the course introduces the learner to fault finding methods and problem solving approaches. It is particularly valuable for those who want to be able to trouble shoot problems that arise in both hardware and software.
Course Code: VIT204
Duration: 100 hours
The course is designed to methodically enhance the skills required for computer servicing and maintenance. It builds on the fundamentals covered in our Computer Servicing I course with an emphasis on hardware diagnostics and and fault analysis. It is a great option for those wanting to understand their own systems more fully or for those wishing to enhance their skillsets professionally.
What this course covers
There are 10 lessons in this course:
- Introduction to hardware components
- Basic Diagnostic Equipment
- Electric Circuits and Components
- Problem Solving and Fault Analysis
- Diagnostic Testing [A] (Self Tests and Diagnostic Cards)
- Diagnostic Testing [B] (System Board and Memory Tests)
- Software maintenance and troubleshooting
- Disk drives and CD-ROM
- Video and Audio Systems
- Developing a Maintenance Program
Technical knowledge alone does not solve computer problems. You do need a certain level of technical competence; but in today's world, anyone can find factual information readily, with an internet search; if they know how to look, and can comprehend what they find.
The other key component is solving problems is to have a proper and organised approach to finding out what has gone wrong; and then to decide how to respond.
There are many different ways of making decisions. Effective decision making however is always well considered. Supervision textbooks and courses often outline a formal problem solving technique. This can take time to work through, and there is not always the time available to apply such a technique to every decision. This problem solving technique should be applied when faced with difficult or complex decisions. It may take time, but if the implications of a bad decision are significant; a good decision may eventually save a great deal of time.
For any decision making we must first take time to consider all the facts......Whom, what, when, where, how and why. Once you have the facts it can be useful to write them down in two columns, positive and negative; or advantages and disadvantages. Usually one outweighs the other which can determine your choice. If positive and negative factors are equal then a flip of the coin is not a bad idea.
The quick decision making supervisor generally does not weigh up the facts! Their main concern is making a quick decision which they often have to do repeatedly because many of the decisions are wrong. At the other end of the scale is the supervisor who takes weeks to make a decision which should take a couple of hours. Between these two extremes is the middle of the road supervisor who is out to please everyone. They can be coerced into making a particular decision, for sometimes misplaced political reasons. A good supervisor should have an open mind and be willing to learn new approaches in making decisions. Of course some problems can be solved based upon past experience.
Remember when making a decision: Plan, Communicate, Follow-Up and Evaluate.
This Course gives you the ability to better understand the information you encounter; and a capacity to systematically respond to a problem, once identified.
Assessment
Self Assessment Tests are presented throughout the course. These are
essentially an automated quiz. When you undertake a "SAT" or "Self
Assessment Test", you will be able to see what you got correct, and what
was incorrect; and in that way, you can identify your weaknesses.
Assignments are given at the end of each lesson. You should complete
this assignment, paying careful attention to follow what is asked of
you. It can be just as important to learn to work to specification, as
it is to learn about the topic you are studying. Graduates who develop a
habit of working to specification in the field of human behaviour, will
impress employers, and will be more efficient when self employed.
A Final Exam is offered upon satisfactory completion of all assignments.
This is optional. If you choose to apply for and do this exam, you will
have the possibility of obtaining a "formal credit" or "Pass
Certification" for this course. A fee applies. The exam may be sat under
prearranged conditions anywhere in the world. This college will award
you a formal transcript, upon successful completion of the exam, as
proof of your results.
Why Study This Course?
- Enhanced skillset - further develop computer servicing knowledge for work or home
- To broaden an understanding of computer diagnostics and fault finding
- To improve technical problem solving abilities
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